The skills needed in the retail industry have been drawn up by the Retail Industry Skills and Training Council comprising industry representatives from seven key retail sub-sectors, industry associations, government economic agencies and key training providers.
The council validated and endorsed the competencies needed for a gainful employment in the retail industry.
The seven retail sub-sectors are:
- Departmental Store
- Fashion and Apparel
- Supermarket
- Jewellery
- Clock and Watch
- Petroleum Retail and
- Furniture
were determined to be essential for the retail industry. These are:
Essential Skills for Retail Industry
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Merchandising and Marketing |
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Support Services |
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Sales and Customer Service |
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Store Operations | |